World Bank Loan Handbook

This Loan Handbook for World Bank Borrowers (the handbook) sets out guidance on disbursement arrangements and debt services for loans or financing provided or administered by the World Bank. The handbook provides detailed information about the World Bank’s lending instruments, financial products and terms, policy on overdue payments and sanctions, partial waiver of loan charges policy, and billing
procedures. Continue reading World Bank Loan Handbook

Manager’s Non-Revenue Water Handbook

Using some key messages, The Manager’s Non-Revenue Water Handbook leads the utility manager through the stages of addressing NRW—first, understanding and quantifying NRW, and then developing a strategy to address it. This handbook was jointly funded by Ranhill Utilities Berhad and the United States Agency for International Development (USAID). AECOM International Development provided assistance.

Constructed Wetlands Manual

This manual prepared by UN-HABITAT aims to provide a comprehensive description of the issues related to wastewater treatment through constructed wetlands. This manual has been prepared as a general guide to the design, construction, operation, and maintenance of constructed wetlands for the treatment of domestic wastewater as well as an introduction to the design of constructed wetland for
sludge drying.

WHO Drinking Water Quality Standards – 2016

This version of the Guidelines integrates the fourth edition, which was published in 2011, with the first addendum to the fourth edition published in 2016. It supersedes previous editions of the Guidelines and previous International Standards.

Water Audit Manual

Volume 4 of the Utility Management Series for Small Towns prepared by UN-Habitat Lake Victoria Water and Sanitation Initiative team and National Water and Sewerage Corporation of Uganda.

Leakage Control Manual

Volume 5 of the Utility Management Series for Small Towns prepared by UN-Habitat Lake Victoria Water and Sanitation Initiative team and National Water and Sewerage Corporation of Uganda.

Reduction of Illegal Water Manual

Volume 6 of the Utility Management Series for Small Towns prepared by UN-Habitat Lake Victoria Water and Sanitation Initiative team and National Water and Sewerage Corporation of Uganda.

Block Mapping Guidelines

Volume 3 of the Utility Management Series for Small Towns prepared by UN-Habitat Lake Victoria Water and Sanitation Initiative team and National Water and Sewerage Corporation of Uganda.

Full-Cost Water Pricing Guidebook for Sustainable Community Systems

Prepared by the Chicago Metropolitan Agency for Planning (CMAP), Illinois-Indiana Sea Grant Illinois-Indiana Sea Grant (IISG) and University of Illinois Extension, this guidebook was prepared to assist local decision makers. The guidebook organized into three sections: Section 1: Full-Cost Water for Livable Communities provides the ‘why do it’ for mayors, village managers, planners, board and council members, and interested residents. Section 2: Towards Full-Cost Pricing provides a basic ‘how to do it’ overview for readers interested in learning more details about effective utility management. Section 3: Water Rate Structures delves further into one of the most important decisions in setting water rates, designing the rate structure.

Corporate Governance of State-Owned Enterprises

This World Bank document is a toolkit that provides an overarching framework for the corporate governance of state-owned enterprises (SOEs), along with the tools and information for making practical improvements. The toolkit draws on global good practices, reform experiences, and a growing body of knowledge, the toolkit is designed to assist practitioners in creating, implementing, and monitoring SOE corporate governance reforms and in building the capacity to carry them out